
Decagon
byDecagonlisted Jun 20, 2026
Decagon builds enterprise AI agents for customer experience teams, focused on resolving complex support conversations with deep business context. Public buyer interest is strong around deflection and reliability, while pricing and implementation are sales-led and better suited to larger teams.
Freshness note: AI-agent behavior can change after model releases, client updates, pricing changes, or new default settings. Use the aggregate score as a historical baseline and check recent reviews plus model/runtime context before deciding.
- Pricing
- Enterprise and usage-based pricing; contact for quote
- Model backbone
- Proprietary orchestration with frontier LLMs
- Setup complexity
- Complex setup
- Last reviewed
- Awaiting reviews
- Recent signal
- Awaiting reviews
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